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The nurse overhears the patient care assistant (PCA) speaking harshly to a client with dementia. The charge nurse should:

A.Change the nursing assistant's assignment to a different clientB.Explore the interaction with the nursing assistant privately to clarify what occurred and whyC.Discuss the matter with the client's familyD.Initiate a group in-service session with the nursing staff on communicating with clients who have dementia

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The nurse overhears the patient care assistant (PCA) speaking harshly to a client with dementia. The charge nurse should:

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